Shropshire firm is top performer

A Shropshire telecoms firm has just announced that it has been rated as the top business of its kind in the UK for this quarter of the year.

Pure Telecom, based on Shrewsbury Business Park, is one of around 100 accredited ‘partner’ companies to mobile phone supplier O2.

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“We have just heard that we are the number one partner firm in the country at the moment...this is great news for us and for our customers,” said Matt Sandford, managing director of Pure Telecom, which specialises in aspects of mobile and landline communication.

Accredited partner firms are chosen for their excellent customer service, a commitment to the business sector and specialist knowledge. Pure Telecom has reached the highest level of partner status, being an ‘O2 centre of excellence.’

Matt explained that each quarter of the year partners were measured against a set of standards and then ranked in order of overall performance.

“We have been in the industry for more than 30 years and know that customer service is the most vital of area of performance so we are delighted with to be rated as the top O2 partner firm in the UK - it is quite an accolade,” he commented.

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