24-Hour Helpline West Mercia Women's Aid

A regional charity is reminding residents across the county of its 24 hour helpline, which provides round the clock support to victims and survivors of domestic abuse.

West Mercia Women’s Aid, which works across Shropshire, Herefordshire and Worcestershire, is urging women suffering from domestic abuse across the region to use its dedicated 24 hour helpline, following recent research conducted by the charity which suggests a third of women in the area do not know where to seek support.

The charity provides specialist advice, support and protection to women county-wide, who have been affected by domestic abuse and other forms of violence and ill-treatment. The helpline currently receives over 7000 calls per year, and feedback from service users suggests that many vulnerable women are still unsure where to go for help and what support is available. Trained staff on the helpline will discuss all the options available to the victim, such as refuge accommodation, one-to-one support, and recovery programmes provided by WMWA and other partner agencies, and make referrals to the most appropriate organisation to meet the needs of the victim and her family.

Kerry Gibson-Yates, Director of Operations at West Mercia Women’s Aid, explained: “Despite a number of high profile national campaigns, many women, particularly teenage girls, do not know where to turn for help if they are being abused by their partner. Research suggests more people are reporting cases of domestic abuse, but there is still a lack of knowledge about the options available to these individuals.

“The WMWA helpline, which is completely free from landlines, provides much-needed support, advice and on-going referrals around the clock. Domestic violence doesn’t happen neatly between 9.00 – 5.00pm, and it is essential that women can access help at any time of day. I’d urge anyone currently suffering domestic abuse or who knows someone else who is, to contact us on 0800 783 1359. You do not need to suffer in silence – we can help you to find the services you need.”

For more information please visit the website www.westmerciawomensaid.org, or email [email protected]
 

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